| Shipping & Return Policy
UPS Economy Ground
With our value-priced ground service through UPS, expect delivery within five to seven business days from shipment date. Rates vary depending on your location. (US 48 states delivery only)
UPS Two-Day
Just place your order for in-stock items by 12 p.m. (Central Time) Monday-Friday (holidays excluded) and we\'ll ship it the same day. While we cannot make promises for the carrier, delivery should be made within two business days of the shipping date. (Note: some carriers require three-day delivery to certain destinations.) Please include a valid delivery address, where someone can accept the shipment during normal business hours. (includes all US 50 states.)
UPS Overnight
In a hurry? Choose one of our overnight services, if you need an item ASAP. Just place your order for in-stock items by 12 p.m. (Central Time) and specify Next Day delivery (approx. 6 p.m. delivery) the next business day. Delivery times may vary for some shipment destinations, or during severe weather conditions. Other factors can cause delays, as stated above. Certain delivery options may not be available in some areas. Please include a valid delivery address, where someone can accept the shipment during normal business hours. (includes all US 50 states.)
Ship & Delivery Time Expectations
For second day delivery orders and overnight delivery orders, our goal is to ship most in-stock orders the same day when placed by 12:00 p.m. (Central Time) Monday - Friday (holidays excluded). For orders requesting delivery by Economy Ground, we\'ll ship most in-stock orders by the next Business day (typically 24 - 48 hours from receipt and credit approval of order). Fraud prevention, credit approval, order volume, system problems, weather conditions, and other variables can affect processing, however. Saturday, Sunday and holiday shipments/deliveries are not available at this time. Orders placed on weekends and holidays will be shipped the following week pending payment authorization.
Note: At this time, we are not able to send international orders. We are also not able to ship deliveries to a P.O. Box number, postal route address or APO/FPO address. We are not able to accept C.O.D. orders.
Sales Tax
Tennessee residents must pay applicable 7% sales tax. |